Paying for your care

Prompt payment of your bill for services assists us to sustain care to the community. You may pay your bill securely online, in person, or by mail. If paying by mail please send to billing address on your bill. 

Financial assistance is offered based on eligibility. Patients may be eligible if their household income is less than 300% of the Federal poverty level. Services must be medically necessary and within St. Lawrence Health System's primary service area. Assistance is offered to New York State residents who complete an application and meet income criteria. All applications must be completed within 20 days of the initial request for financial assistance and must be returned within 90 days of discharge date of service for consideration. If you require a payment plan, Gouverneur Hospital offers interest-free payment plans based on the balances of the account. In most cases, we are able to consolidate the accounts for your payment convenience. For more information, please refer to the documents at the links below.

Important information about paying for your care at Gouverneur Hospital 
Financial Counseling/Insurance Plan Options 
Financial Assistance Policy 
Financial Assistance Application
GH Charge Master : Price File displays hospital-based clinical descriptions, which may not be easily interpreted by non-clinical readers. We are developing an updated output method, which will be uploaded as soon as it is available. 
Charges represent only standard charges; charges do NOT represent a quote or guarantee of actual charges. Care and associated costs are unique to each patient's visit (for example: length of stay, laboratory tests, pharmacueticals, etc); although some charges for care are standardized, each patient's payment responsibility may vary depending on negotiated discounts with individual insurers. Contact Patient Financial Services at (315) 535-9202.

Healthcare pricing can be complicated. Gouverneur Hospital will help you understand your anticipated fees. We will be happy to provide you with our average pricing for your medical procedures. Pricing may vary based on your particular health conditions, severity of illness, and other necessary procedures associated with your care. New York State requires that your insurance company work with you to outline your policy provisions. We cannot advise you on what your specific insurance policy may or may not cover until your claim has been processed. For all pricing requests and information, please contact Gouverneur Hospital Patient Accounting at (315)-535-9202. Any price quoted is an average amount you may expect to pay for the services you have requested if you are uninsured or under insured. 

If you have questions or concerns about your bill, please contact us at 315-287-1000 (ask for the billing or patient financial services department).